MyGiftID

Frequently Asked Questions

Plain-language answers about how MyGiftID works — profiles, checkout, the AI Concierge, and gift feedback.

How do profiles work — and who can see mine?

You build your profile in the /dashboard and it publishes at a public handle like https://giftlayer.app/<your-handle> that you control. Only what's on the page is visible to gift-givers — your email, shipping address, and order history stay private.

How do gift-givers find my profile?

Anyone who knows your handle can open https://giftlayer.app/<their-handle> directly. From inside the app, signed-in users can also search by name or handle on the /discover page and jump straight to someone's profile.

How does sending a gift via /checkout reach the recipient?

When a giver pays through /checkout, the order gets attached to the recipient's wishlist item and a confirmation link is queued for the email on file. Once the gift lands, the recipient confirms receipt and rates how well it fit — no awkward texts and no shipping surprises.

What does "Send anonymously" do?

The "Send anonymously" toggle on the /checkout page keeps your name off the recipient's confirmation note — only the gift message you write shows, or the gift arrives unannotated if the message is blank. We still keep an internal record so a refund or feedback score can still find its way back to you.

How does the AI Concierge use my profile and fit data?

The Concierge reads only what's on your profile — sizes, favorite brands, style notes, and your current wishlist — when generating recommendations. Nothing else from your account is sent, and every reply links to the dashboard so you can see exactly which preferences shaped each pick.

What happens after the recipient confirms and rates the gift?

The rating lands in your /dashboard under "Rated gifts" so you can see what hit and what missed. The recipient's fit notes flow back into your profile so future gift-givers skip the same misstep — better suggestions, fewer reruns.

How does Stripe test mode work during the public beta?

Every payment right now runs on Stripe's test mode using their published test card numbers — no real money moves and no real charge hits your card. The publishable key shown on /checkout is the test-mode key only; live payments switch on once we leave beta, and we'll announce the change in advance. Full details are on the /privacy page.

Where is my data stored, and can I delete it?

Your profile, wishlist, and order history live on the Polsia platform's hosted Postgres, encrypted at rest. You can request deletion any time via the /privacy page, and we'll remove your personal data within 30 days.

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